FAQ’s

PryCity Digitals is an online marketplace offering a curated collection of digital products, including software, templates, media, and more. We serve creators, developers, marketers, and everyday users seeking high-quality digital assets for personal or commercial use.

We offer free and premium digital downloads including:

• Software scripts and tools

• Website templates and themes

• Digital documents

• Graphics, fonts, and audio files

• Educational and technical resources

All digital assets are available for immediate download upon purchase or access.

Yes. All digital products listed on PryCity Digitals are either:

• Created in-house,

• Submitted by verified contributors under our [Contribution License], or

• Sourced from authorized platforms with appropriate rights.

We do not host, sell, or distribute pirated, illegal, or unlicensed digital goods.

Most of our products allow for personal and commercial use, but we recommend you review each item’s license before use. Some files may have specific usage restrictions.

Yes. A PryCity account is required to download both free and premium products. Creating an account is free and allows you to manage purchases, view download history, and access updates.

Visit our [Register] page and complete the sign-up form using your email address and secure password. Once confirmed, you’ll have full access to your user dashboard and available downloads.

We accept secure payments via:

• PayPal

• Major credit/debit cards

• Other third-party gateways depending on availability

All transactions are encrypted and processed through trusted payment platforms.

Digital products are non-returnable and non-refundable as stated in our [Refund Policy]. However, we handle disputes case-by-case. If a file is defective, missing, or falsely described, we encourage you to [submit a request].

You can reach us through our [Support Page]: 

Support is available for technical issues, account problems, or download errors.

Yes. If you’re a creator or developer, you may submit your digital goods under our Contributor License Agreement. All submissions are manually reviewed and must meet our legal and quality standards. Learn more on our [Contribution License] page.

We are committed to user privacy. All personal data is collected and used in compliance with our [Privacy Policy], which aligns with industry standards and data protection regulations.

Yes. All files are scanned and reviewed before being published. We implement continuous file monitoring and encourage users to report suspicious items.

Yes. All premium purchases are linked to your account. You may re-download files from your [Dashboard] as long as the item remains available on our platform.

If a product is discontinued or removed due to licensing or platform changes, your previous downloads remain accessible unless legally restricted. We recommend backing up files after purchase

New assets are added weekly. We work with in-house creators and global contributors to ensure our library stays relevant and up to date.

While we specialize in digital product delivery, we occasionally offer custom design, coding, or consulting services. For inquiries, use our [Contact Page].

No. Redistribution or resale of any product without explicit permission or appropriate licensing is strictly prohibited and may lead to account termination or legal action.

Not at the moment. We are working on an affiliate program to allow users to earn by referring others. Stay tuned for updates.

Please report any issues directly using our [Support Form] or through the [Submit a Request] section of our site. We will respond within 24–48 business hours.

If you wish to delete your account, please contact us at support@prycity.com. Deletion requests are subject to verification and may take up to 7 business days.